Privacy Policy - Supreme Nutrition

Privacy Policy

Last Updated: January 26, 2026

Supreme Nutrition ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, retail locations, or interact with our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account or make a purchase
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys, contests, or promotions
  • Contact us for customer support
  • Opt-in to receive SMS/text messages

This information may include:

  • Name, email address, and phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party payment processors)
  • Date of birth (for age verification)
  • Purchase history and preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages viewed and links clicked
  • Time and date of visits
  • Referring website addresses

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send you promotional offers, newsletters, and marketing communications (with your consent)
  • Send transactional messages, such as order confirmations and shipping updates
  • Respond to your inquiries and provide customer support
  • Improve our products, services, and website functionality
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations and enforce our terms

3. SMS/Text Message Marketing and Communications

Important Notice About Mobile Information:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By providing your phone number and opting in, you consent to receive marketing text messages from Supreme Nutrition. Message frequency varies. Message and data rates may apply.

SMS Program Details

When you opt-in to our SMS program, you may receive:

  • Promotional offers and exclusive discounts
  • Store event announcements across our 7 locations
  • Order confirmations and shipping updates
  • Product restock alerts
  • Customer reactivation messages

Opt-Out and Help

To opt-out: Reply STOP to any text message to unsubscribe from SMS marketing. You may also contact us at [email protected].

For help: Reply HELP to any text message or contact us at [email protected].

Opting out of SMS messages will not affect transactional messages related to your orders.

Text Messaging Opt-In Data Protection

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services who facilitate message delivery on our behalf.

4. How We Share Your Information

We do not sell your personal information. We may disclose your information in the following limited circumstances:

  • Service Providers: We work with trusted service providers who assist us with payment processing, shipping, email delivery, SMS delivery, website analytics, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
  • Legal Compliance: When required by law, regulation, court order, or legal process, or to protect our rights, safety, and property.

SMS Data Sharing Disclaimer:

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

  • Remember your preferences and login information
  • Analyze website traffic and user behavior
  • Deliver personalized content and advertisements

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data during transmission
  • Secure storage systems with restricted access
  • Regular security assessments and updates
  • Employee training on data protection practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing emails by clicking "Unsubscribe" in any email
  • Opt-out of SMS messages by replying STOP
  • Disable cookies through your browser settings
  • Request a copy of the personal information we hold about you
  • Withdraw consent for data processing at any time

To exercise these rights, please contact us at [email protected].

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately, and we will take steps to delete such information.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information. We do not sell personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Supreme Nutrition USA
Email: [email protected]
Phone: (310) 227-5631